Contact

General enquiries

If you have a general enquiry about the services provided at Walton Bridge Medical Centre Waterworks Road, please fill in the form on this page, and we’ll be in contact within two business days. To protect your privacy, you should never include personal information such as your birth date, address, Medicare card number, etc. In case of urgent medical matters, please call 000.

Feedback

As part of its commitment to good patient care, this practice asks you to be involved in patient surveys. These help us recognise your expectations and any problems in the delivery of our service. The doctors of the centre welcome your enquiries and concerns in regards to your medical treatment and all queries should be referred to your doctor. For problems of an administrative nature please contact our practice manager or in regards to accounts please contact one of our administration staff members on 3300 1900. If your concerns are not resolved you may approach the Office of the Health Ombudsman on 133 646.

Cancel/changes to appointments

To cancel or change your appointment, please call us directly or you can change your appointment via Hotdoc if you booked online, Please do not try to cancel or change appointments using social media or email.